Returns & Refunds

We are governed by and adhere to the United Kingdom Distance Selling Regulations.  This means we will accept returns and offer a full refund as long as the item is unused, unopened and still in the original packaging. 

Please note that we cannot accept returns or cancellations for orders that have been ordered as a special item. You will be notified at order stage if the item is a special item. A ‘Special’ is a product ordered to a specific colour/size and/or is an item not routinely part of our stock range.

To return your order, please pack it securely and send it back to us, we must receive it back within 7 days of the date that you received it. Unwanted goods are returned entirely at customer’s expense and must be tracked to ensure secure carriage unless we delivered the item to you in error or the item is faulty. A refund will be issued as soon as possible but within 30 days at the latest.