At Drakes we believe that our most valuable asset is our staff - working for us, you are a vital part of our team and much more than just a number. Being an independent merchant we invest time to understand the strengths and developmental needs of our staff and most importantly we support all our employees with their career and progression aspirations.

We are an ambitious company and as we continue to grow we are always on the lookout for talented and hardworking people who can make a difference and add value to our business. Even if we don't have any specific vacancies, we always welcome speculative applications.

As a company we offer an excellent benefits package which includes a competitive salary, uncapped quarterly bonus and commission schemes, a staff discount scheme, personal accident and life insurance and access to free financial advice – and not forgetting the opportunity to work for an established independent merchant of over 37 years. To apply for any of the vacancies advertised below, or to make a speculative enquiry, please submit a covering letter outlining your suitability for a career with Drakes along with a copy of your current CV to or call Stefan on 01892 559915.

Current Vacancies

We welcome enquiries from suitably trained and experienced individuals

Please send your CV to

E-commerce & Marketing Manager

Following the exciting launch of our brand new e-commerce website, we are now recruiting for an experienced E-commerce and Marketing Manager to lead online sales growth. The primary purpose of the role will be the management and adoption of our e-commerce platform by both trade and retail customers, and the subsequent increase in sales, order lines and content.

Main responsibilities of the role include:

  • Ensuring that all relevant products, descriptions & images are displayed for customers.
  • Liaising with other areas of the business to develop and run promotions and relevant content.
  • Ensuring that the website reflects the company’s operational ways of working and capability.
  • Continuous improvement of website KPI’s. Most notably; sales across all branches and adoption amongst customers and staff.
  • Developing a detailed plan and targets for e-Commerce adoption in the customer base including customer on-boarding activities, marketing materials, sales activities etc.
  • Supporting the Sales Managers and Branch teams with customer take up of online sales.
  • Creating and maintaining content on the website reflecting the aims and strategies of the business and customer sales opportunities.
  • Segmenting the customer database and working in partnership with the Sales Managers and Branch teams to target the most receptive customer types and convert these customers to using and placing orders via the website.
  • Optimising search results based on Google analytics insights.
  • Training Customer Services representatives, Sales Managers and Branch teams on the advantages or e-Commerce.
  • Monitoring and escalating technical issues.
  • Managing and developing the company’s social media presence
  • Assisting other Department Head’s with print and digital marketing as required

Qualifications, experience and personal profile:

The successful candidate will hold a BA or BS degree in Marketing, Digital Marketing or Business Administration, as well as formal e-Commerce qualifications. Technical and/or website design and optimization qualifications are also highly desirable.

The following experience will also be essential for succeeding in this role:

  • Experience in Magento e-Commerce (preferably Magento 2) & PIM.
  • A Successful track record of running, launching and optimising e-Commerce platforms.
  • Project management experience.

It would also be highly desirable if the successful candidate had the following additional experience:

  • Content skills both product, copy, content and media.
  • PHP, Photoshop and other design tools
  • Experience working in the plumbing materials sector

It is imperative that the successful candidate is self-motivated, has strong desire to improve the customer experience and is results driven. They will also:

  • Possess excellent written and oral communication skills.
  • Possess excellent data analysis skills, including Excel and MS Office mastery, and be able to deal with complex and multiple source data, build insights and prioritise activities based on available data.
  • Have a strong understanding of e-Commerce and Content Administration Tools – Magento 2 & PIM systems.
  • Have a strong understanding of sales, marketing, logistics and operational processes.
  • Have knowledge of sales support technologies such as CRM, BI and ERP.
  • Be able to communicate and successfully influence at all levels of the business

The package:

This is an exciting and important new role for the business. For the successful candidate we are offering the following package:

  • Competitive salary
  • The ability to work from home on a permanent basis (exact split between Tunbridge Wells office and home to be agreed on commencement)
  • 23 days holiday plus eight national bank holidays
  • Company phone and computer
  • Life assurance and personal accident insurance
  • The option of private medical insurance upon successful completion of probation
  • Company pension
  • Staff discount scheme

This is a permanent, full-time position. Working hours Monday to Friday, 9am to 5pm.

Please send your CV to