Warding off bad service!

  • 03 Aug, 2017

John Ward rejoins Drakes Tunbridge Wells

Not content with touring the globe and enjoying a semi-retirement, John Ward has decided to return to the fore and assist the team at Tunbridge Wells for another term.

Continuing his years of experience, John will be back at the trade counter serving the plumbers and tradespeople of Tunbridge Wells and will also be in our expanding Sales Support team assisting with larger quotes, development work and regional customer projects.

Drakes welcomes John back to the team and invites all customers, old and new, to visit Drakes Tunbridge Wells for great Drakes Deals and exceptional service.

Drakes News

By TOM TAYLOR 18 Jan, 2018
Celebrating our recent advertising campaign on the KMFM DAB stations Drakes were keen to involve our customers and held a free prize draw!

All customers had to do was submit an entry after any purchase to be in with a chance to win great prizes such as a Pure Internet DAB radio or a Makita site radio!

One lucky customer of Drakes Tunbridge Wells was today drawn out of the hat for the top prize and winner Darren Smith was awarded his brand new DAB radio by the Drakes team.

Local plumber Darren of company 'The PlumbSmith' provides a 24-hour service across Tunbridge Wells and the area so the team at Drakes were pleased to see the prize awarded to a local tradesman - they'll be quizzing Darren on his music tastes next time he visits!

For future chances to win in our Drakes customer competitions keep an eye on the website, speak to your local branch team or follow us on twitter @drakesplumbing!
By TOM TAYLOR 06 Dec, 2017
Continuing our Company support and sponsorship of local grassroots and League One football Drakes are pleased to announce we sponsored this week's match between East Grinstead Town FC and Sittingbourne FC at the East Court ground.

Manager of Drakes East Grinstead Stewart Smith was in attendance with his branch team and a selection of customers who received our VIP treatment for the day and were met with a free game of football, food and drink - plus plenty of discussion about upcoming boiler and plumbing deals at the branch!

The atmosphere didn't match the result however as the Wasps were beaten 3-1 by the visiting Brickies and the bragging rights went home with the travelling Sittingbourne team.

Stewart was still pleased to choose the man of the match for the home team and the prize was duly awarded to Jordy Mongoy, shown above.

If you're interested in attending customer events and away days with your favourite local plumbers' merchant then contact your local branch or speak to one of the team on your next visit!
By TOM TAYLOR 01 Dec, 2017
The year is 1992.

Andre Agassi is winning at Wimbledon, John Major is in power to see tens of thousands of coal miners protesting in London and Alan Shearer is England's most expensive footballer with a value of just £3.6million. But there are bigger events occurring; Pauline is joining Drakes.

Fast forward 25 wonderful years and the whole Company wishes thanks and congratulations to a valued member of the Head Office and Accounts team as Pauline reaches an impressive service milestone.

After recognising Pauline's contribution Company owner and Chairman David Aisher said "It gave me great pleasure on Thursday to be able to make a small presentation to Pauline who has completed twenty five years of employment at Drakes. I would like to say how much I have enjoyed working with Pauline and thank her for her meticulous attention to detail whilst handling the supplier invoices over the years."
By TOM TAYLOR 29 Nov, 2017
Drakes is pleased to announce a new initiative at our Tunbridge Wells branch!

Thanks to a collaboration with our local neighbour The Big Green Snack Wagon we're now able to offer all customers a free hot breakfast bap and fresh cup of coffee - every day that a purchase is made at Drakes!

All customers have to do is spend £250 or more in one single transaction to receive their daily voucher. This can then be exchanged for an egg, bacon or sausage bap plus a tea or coffee - totally FREE! The vouchers last for one month following purchase and although they can only be used once, we've already had words of thanks from customers storing them up and having a full week of free breakfasts when they're working in the area. Great thinking!

The Big Green Snack Wagon is a 5-star hygiene rated mobile catering vehicle located just yards away from our Tunbridge Wells branch! They offer a range of breakfast and lunch items freshly cooked to order and they can take advance requests to ensure you don't have to take time out of your day to wait. Just visit Drakes, grab what's needed for the job and stop round the corner for a hot breakfast that sets you up for the day ahead - the perfect daily routine every morning!

Visit our deals page for the full terms and conditions or speak to the team at Drakes Tunbridge Wells today!

Not a regular at Drakes Tunbridge Wells? Don't worry! This initiative will be rolling out at other Drakes branches soon!
By TOM TAYLOR 28 Nov, 2017
Drakes has recently been expanding it's reach to plumbers, installers and tradespeople of the South East and is pleased to announce our new radio advertisement is now on the air!

Playing to over 44,000 listeners a week on KMFM's DAB station the advert is just another stage in a long term plan of reaching out to the whole of the South East and offering great prices and traditional service on anything required in heating, plumbing and bathrooms. We're proud of our staff and our strong relationships with the suppliers you trust and now we're shouting about it across the county - get great prices and great service at Drakes. If you haven't heard our new ad yet have a listen via the link below!

Whether you're in the trade or looking to improve your own home, Drakes is able to provide you with everything you may need.
Contact your local branch for further details or to receive a no obligation quote.
By TOM TAYLOR 23 Nov, 2017
Calling all plumbers, installers and tradespeople of the South East! Drakes Deals for November - January are now live!

Pick up your copy in-branch or view online and see our latest prices for items from your favourite suppliers such as DeWalt, Worcester, Bristan, Aqualisa, Rothenberger and Ideal. Plus brand new ranges from Stanley, Leisure Sinks and Grohe!

This edition of the Drakes Deals is also packed with customer perks such as cashback on the new Aqualisa Q digital showering system, competitions and giveaways!

We've also got a brand new site range of LED lights, tarpaulins, cable reels and ladders which you can pick up at rock-bottom prices from just £7!

Visit your local Drakes and pick up your copy or place your next order today!
By TOM TAYLOR 25 Oct, 2017

Come and find out about the Logic+ and Vogue GEN2 boiler ranges as well as Ideal’s award winning installer loyalty scheme ‘Installer Connect’. Plus meet local Sales Manager Andy Peck and get all your Ideal boiler questions answered!

Drakes Tunbridge Wells is hosting Andy and Ideal for one morning of boiler talk, heated exchanges and ideal solutions for your next job!

Come in for answers to all your questions, information direct from source and even a free hot drink and bite to eat! Plus great Drakes Deals on the entire Ideal range.

Click here to email Drakes Tunbridge Wells, find directions , or call the team on 01892 546841 .
By TOM TAYLOR 22 Sep, 2017

This week Drakes' Chairman, David Aisher, flew down to Polypipe’s now famous regatta and joined over 50 yachts for races around Port Solent.

Along with the Chairman, Drakes brought many a salty sea dog with a crew consisting of customers and staff alike - all enjoying a free day of sailing and fundraising thanks to their favourite independent plumbers' merchant.  

Although at the helm of a different boat than he was used to, David fought the changeable conditions and led Drakes to an overall 11th place finish with a 4th place class finish.

After racing, the team joined a prize-giving event back on shore and a prize of another free day's sailing was raffled by Drakes; raising over £2,000 for Help the Heroes.  

If you're interested in taking part in these regular events held or attended by Drakes then speak to your local branch team. 

We're here to support tradespeople both on and off the job and if you're interested in something we can help with then let us know!

By TOM TAYLOR 19 Sep, 2017
The 2017 seventh annual Gas Safety Week will see organisations from across the UK working together, to raise awareness of the dangers of poorly maintained gas appliances, which can cause gas leaks, fires, explosions and carbon monoxide (CO) poisoning.

Drakes is proud to continue our annual support for this event and be one of the 7,700+ companies promoting the importance of safe gas work and installations across the UK. Proud of our corporate social responsibility we actively support our customers, both trade and retail, providing only fully certified and safe appliances and links to both regulated tradesmen and ongoing training courses.

Find out more about Gas Safety Week 2017 here:  https://www.gassaferegister.co.uk/gassafetyweek/
By TOM TAYLOR 15 Sep, 2017
Congratulations again to John Faulkner of A J Contracts who won this year's Tournament at the Drakes Golf Day 2017!

John was presented his trophy by Drakes Whitstable Branch Manager Phil Joiner. The Whitstable team were pleased to see one of their own local customers win this coveted award.

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